Order Fulfilment Process Services

What is order fulfilment? To put it simply, order fulfilment is a process consisting of receiving and processing goods for distribution to customers. The process includes managing stock, receiving orders, picking and packing, then dispatching orders that are made on your store. While this is a fundamental component of all business, it can be very time-consuming and tedious at times. That’s where a fulfilment company like AI Logistic comes in.

As soon as a new order comes in, from whatever channels you utilise, we take the reins. Once you have set up your business with us and sent us your stock, we take care of picking, packing and dispatching orders so you don’t have to. By relieving you of the stress of multiple orders every day, you can dedicate your time, energy and resources to expanding and developing your business. You won’t have to lift a finger because it’s all taken care of for you!

What is the process?

  1. You send your Goods In from your own directly to us or from your supplier – no need to prep most items just send them over, we undertake a quality control review
  2. Within 24 hours, all products are checked for quality and organised expertly and safely in our storage facility
  3. As we customers make purchases, we pick and pack the orders from the stock
  4. Once orders are complete they are dispatched to the worlds best carriers with exceptional shipping rates
  5. Customer service is handled expertly by our staff – including resends, returns and exchanges

If you’d like to know about the whole process, including setting up with us and more, check out ‘How it works’!